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Hot Rock Spa

Privacy Information Policy

HOT ROCK SPA Inc. has created this privacy statement in order to demonstrate our commitment to privacy to our customers and users of this website and the services offered by HOT ROCK SPA. This Privacy Policy governs the manner in which HOT ROCK SPA (HOT uses, maintains and discloses information collected from its customers and users of its website. This website is not directed at children under 13 years of age.

Information We Collect 

HOT ROCK SPA may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.

The data we collect is information that identifies you personally, such as:

·       Your name
·       E-mail address
·       Postal address
·       Telephone and telefax numbers
·       URL

HOT ROCK SPA may also collect information about how users access the website using a tracking ID unique to each user through the use of cookies.

What are Cookies? 

A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer\x92s hard drive for an extended period of time. Your browser\x92s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by HOT ROCK SPA to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by HOT ROCK SPA to store whether, for example, you want your password remembered or not, and other information. Cookies used on the HOT ROCK SPA website do not contain personally identifiable information.

Log Files 

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.

How we Use and Share this information 

HOT ROCK SPA Inc. has created this privacy statement in order to demonstrate our commitment to privacy to our customers and users of this website and the services offered by HOT ROCK SPA. This Privacy Policy governs the manner in which HOT ROCK SPA (HOT uses, maintains and discloses information collected from its customers and users of its website. This website is not directed at children under 13 years of age.

Information We Collect 

HOT ROCK SPA may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.

The data we collect is information that identifies you personally, such as:

·       Your name
·       E-mail address
·       Postal address
·       Telephone and telefax numbers
·       URL

HOT ROCK SPA may also collect information about how users access the website using a tracking ID unique to each user through the use of cookies.

What are Cookies? 

A cookie is a piece of data stored on the user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer\x92s hard drive for an extended period of time. Your browser\x92s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by HOT ROCK SPA to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by HOT ROCK SPA to store whether, for example, you want your password remembered or not, and other information. Cookies used on the HOT ROCK SPA website do not contain personally identifiable information.

Log Files 

Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.

How we Use and Share this information 

  1. HOT ROCK SPA may use and share your personal information in order to provide the services requested. We do not share your personal information with any third parties unless required by law or authorized by you.
  1. We use third-party software such as SquareUp Appointments, Contact Form 7, WordPress, and others to provide better service to our clients. These software may collect and use your personal information, such as your name, email address, phone number, and other details needed to provide the service you requested.
  2. We take reasonable steps to ensure that any third-party software we use is compliant with relevant privacy laws and standards.
  3. We may use your personal information to send you marketing materials, such as newsletters, promotions, and special offers. You can opt-out of receiving these communications at any time by clicking the unsubscribe link included in the email.
  4. We will only retain your personal information for as long as necessary to provide you with the services you requested and to comply with our legal obligations.

Google Analytics

We use “Google Analytics” to collect information about use of this Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site.  Google Analytics collects only the IP address assigned to you on the date you visit this Site, rather than your name or other identifying information.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site.  This cookie cannot be used by anyone but Google, Inc.  The information generated by the cookie will be transmitted to and stored by Google on servers in the United States.

We use the information received from Google Analytics only to improve services on this Site.  We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Privacy Policy.  You can prevent Google Analytics from recognizing you on return visits to this Site by disabling the Google Analytics cookie on your browser (https://tools.google.com/dlpage/gaoptout/.)

Service Announcements 

On rare occasions, it is necessary to send out a strictly service-related announcement, if, for instance, our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Third Party Websites 

The HOT ROCK SPA website contains links to other sites. Please be aware that HOT ROCK SPA is not responsible for the privacy practices of such other sites or of its customers. We encourage you to read the privacy statements of each and every website that collects personally identifiable information. The HOT ROCK SPA Privacy Policy as described herein applies solely to information collected by HOT ROCK SPA.

Maintenance of Information 

The information provided to HOT ROCK SPA is saved while it necessary and may be stored on one or more databases directly or indirectly maintained by HOT ROCK SPA. HOT ROCK SPA employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur, we make every effort to prevent such occurrences. An y other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to HOT ROCK SPA.

Your Responsibility 

You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet caf\xE9, but even when using your private computer in your home.